#Blackberry link not recognizing q10 for mac#
#Blackberry link not recognizing q10 software#

#Blackberry link not recognizing q10 software#

Is BlackBerry Desktop software up to date with updates?

#Blackberry link not recognizing q10 for mac#

DOWNLOAD FOR PC DOWNLOAD FOR MAC System Requirements: BlackBerry Desktop Software for Windows What is BlackBerry Desktop software for BlackBerry?īlackBerry Desktop software for BlackBerry 7.1 OS and earlier Sync your organizer, music and media files from your PC or Mac to your BlackBerry® PlayBook™ tablet or smartphone with BlackBerry® 7.1 OS and earlier. Your computer will notify you if this is the case. Note that older computers do not usually have 2.0 USB ports. Then plug the other side of the cable into the 2.0 USB port of your PC. Plug the smaller side of your Blackberry USB cable into the small USB port on the side of the Blackberry itself. How do I connect my BlackBerry Classic to my computer? In the menu bar at the top-left of the screen, click BlackBerry Link > Preferences. When complete you can disconnect your device.Ĭonnect the device to the computer with the USB cable. Follow the on-screen instructions to reload the software.Select Reload under Reload Device Software.Open BlackBerry Link and connect your device via microUSB.The Easy Way – Reload BlackBerry 10 OS Using BlackBerry Link But it always shows me that my reset fails due to failure to connect to my device.How do I reload software on my BlackBerry q10? and the 'reset device' popped out asking me to press and holed the power button for 10 seconds. I was trying to restore mine with an old backup file, so we followed those steps, depending on where you're at you can go from there.įorgive for my shallow. The 'Blackberry087b(or something) - I renamed mine) but it should show up as a device at the bottom and don't click on it, just hover over it and chose 'set up'. Your comp should then recognize device, therefore allowing Link too as well. Then I restarted my computer (even though after installing BB Link, it automatically restarted then) and then bring it back up.

With BB Link pulled up, click on the double arrows at the bottom and chose 'remove device' - for me that was the ONLY thing I could do, because it wasn't recognizing my device. Basically, they had disconnect - then had me pull the battery and sim from my phone. I had the SAME problem too, have about 15mins with Tmobile support and then another 20mins with BB support, we got it working.

I tried to figure it out myself and after an hour and extreme frustration and wanting to take this phone back I called and it seemed like an easy fix. I was trying to restore mine with an old backup file, so we followed those steps, depending on where you're at you can go from there.Īll in all, restart the phone and comp and it should work. PLEASE HELP MEI had the SAME problem too, have about 15mins with Tmobile support and then another 20mins with BB support, we got it working. I bought a Q10 today and wanted to link it to my computer.ĭownloaded the BLACKBERRY LINK but after installing it and then after installing it, it won't connect to it.